Warranty

Because we believe in the quality and craftsmanship of our product, you can rest assured all Valdo frames come with a one-year warranty.

What Does This Limited Warranty Cover? 

This limited warranty covers any defects or malfunctions in your new Valdo frames for a period of one year from purchase (“product”).

How Long Does The Coverage Last? 

This warranty lasts as long as you own your product or for one year from purchase, whichever period is shorter. Coverage terminates if you sell or otherwise transfer your product.

What Will Valdo Do? 

Valdo will replace or repair any defective or malfunctioning product at no charge. You must pay any labor charges.

What Does This Warranty Not Cover? 

Any problem that is caused by normal wear and tear, abuse, misuse, or an act of God (such as a flood) are not covered. Also, consequential and incidental damages are not recoverable under this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

How Do You Get Service? 

Send the defective product, postage paid, with a brief written description of the problem to:

1800 Research Drive
Louisville, KY, 40299

Does State Law Apply? 

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.